Draft policy: This page contains placeholder terms prepared during website setup. XN ZERO must review and approve it before launch. Items marked [TO CONFIRM] need the business owner’s input.
[TO CONFIRM] Orders can be cancelled before they are dispatched. Once shipped, an order cannot be cancelled but may be eligible for return under our Returns & Refunds Policy.
To cancel, contact us at contact@xnzero.com or +91 63521 94357 with your order number.
Prepaid cancelled orders are refunded to the original payment method within [TO CONFIRM] ___ business days.