Answers to common questions. Can’t find what you need? Contact us.
Do you offer Cash on Delivery?
Yes. Cash on Delivery is available across India. Online payment options will appear at checkout when enabled.
Where do you deliver?
We deliver across India. Shipping charges are calculated at checkout. See our Shipping Policy.
How long will delivery take?
Delivery time depends on your location. [TO CONFIRM] Typical delivery timelines will be listed in the Shipping Policy.
How do I choose the right size?
Please check our Size Guide. If your child is between sizes, choose the larger size.
Can I return or exchange a product?
Please read our Returns & Refunds and Exchange Policy pages for eligibility.
How can I track my order?
Use the Order Tracking page with your order number and billing email, or log in to My Account.
Do I need an account to shop?
No. You can check out as a guest, or create an account to save addresses and view your order history.
Do you sell wholesale?
Yes. XN ZERO is a manufacturer and supplies retailers and distributors. Please submit a Wholesale Enquiry.